Our Technology

We view technology as a key differentiator in streamlining operating processes,improving customer communications and the overall customer experience.We were the first handyman-remodeling company in the Dallas/Ft.Worth market to offer real-time,on-line customer initiated appointment scheduling and simultaneous worker job assignment and tracking. We have just completed the next generation upgrade of this capability, eToolkit©, and will be providing it to all franchise’s.Some of the features include:

  • State of the art technology/architecture hosted on secure Cloud
  • Hierarchical system supporting multiple levels (neighborhood, city, state, association, etc.) for service designation, job scheduling, pricing and reporting
  • Franchise level real-time website customization sporting individual market-geographic specific options such as services offered, organizational units serviced (neighborhoods, cities, associations, etc.), prices/rates, service schedules, references, job pictures, special promotions, contact information, email addresses, etc.
  • Robust suite of integrated web-based on-line capabilities accessible across multiple platforms (desktop, laptop, mobile phone and PDA’s)
    • Client initiated scheduling with administrative and customer notifications
    • Simultaneous worker assignment, location-destination tracking
    • Worker portal showing daily-weekly jobs scheduled by time with work description, job level attached reports
    • Referral management system
    • Customer accessed service price estimator
    • Customer portal integrating scheduling, payment processing, proposal-document delivery, reference-feedback submission, referral submission and payment tracking and messaging
    • Lifetime completed job history per customer
  • Integrated control/management dashboard
    • Enterprise on-line scheduling management with receipt confirmation messaging
    • Ability to add-delete-change cities, neighborhoods, services, rates, reports, documents, etc. from a single location with immediate update to all customer and worker facing websites
    • Broadcast email editor using internal database or external data sources
    • Picture and customer reference uploader with text editor
    • SQL query based report writer
  • Interface to Quick Books